How can companies incorporate elements of competition into gamified CX training sessions to further enhance employee engagement and motivation?

Companies can incorporate elements of competition into gamified CX training sessions by implementing leaderboards to track and display individual or team performance. They can also introduce rewards and recognition for top performers, such as badges, points, or prizes. Additionally, companies can create challenges or missions that encourage employees to compete against each other in a friendly and collaborative way. By leveraging competition in gamified training sessions, companies can boost employee engagement and motivation, ultimately leading to improved learning outcomes and performance.