How can individuals cultivate empathy and actively listen to others in order to enhance their emotional intelligence and improve their conflict resolution skills?

Individuals can cultivate empathy by practicing active listening, which involves fully engaging with the speaker and trying to understand their perspective without judgment. This can be achieved by maintaining eye contact, nodding, and paraphrasing what the speaker is saying to show understanding. By actively listening, individuals can develop a deeper understanding of others' emotions and experiences, which can help improve their emotional intelligence and ability to empathize with others. This, in turn, can lead to more effective conflict resolution skills as individuals are better able to communicate, understand, and address the underlying emotions and needs of others involved in the conflict.