How can companies ensure that their CX awards program not only boosts employee engagement, but also fosters a strong sense of connection to the organization's core values and mission?

Employee Engagement
Companies can ensure that their CX awards program boosts employee engagement and fosters a strong sense of connection to core values and mission by aligning recognition with behaviors that exemplify those values. They can also involve employees in the design and implementation of the program to ensure it resonates with their values and beliefs. Additionally, tying the awards program to the organization's overall goals and mission can help employees see the impact of their work on the company's success, further strengthening their connection to the organization. Lastly, providing ongoing training and development opportunities related to the core values and mission can help employees understand how their individual contributions support the larger goals of the company.