How can companies ensure that their recognition and rewards program for top-performing CX ambassadors remains relevant and impactful in a rapidly evolving digital landscape, and what role can emerging technologies like AI and virtual reality play in enhancing employee engagement and motivation?

Companies can ensure the relevance and impact of their recognition and rewards program for top-performing CX ambassadors by regularly reviewing and updating the program to align with changing trends and employee preferences in the digital landscape. Emerging technologies like AI can help personalize recognition efforts by analyzing data to understand individual preferences and behaviors, while virtual reality can create immersive experiences for employees, enhancing engagement and motivation. By leveraging these technologies, companies can create a more dynamic and engaging recognition and rewards program that resonates with employees in the digital age.