How can companies ensure that their CX ambassadors are effectively communicating and reinforcing the company's mission and values to new employees, and what strategies can be implemented to enhance their impact on employee engagement and alignment with the organization's goals?

Companies can ensure that their CX ambassadors effectively communicate and reinforce the company's mission and values to new employees by providing them with clear guidelines and training on how to convey these messages. Regular check-ins and feedback sessions can help ensure that ambassadors are staying on track. To enhance their impact on employee engagement and alignment with the organization's goals, companies can involve ambassadors in onboarding processes, encourage open communication between ambassadors and new employees, and recognize and reward their efforts in promoting the company's mission and values. Additionally, creating opportunities for ambassadors to share success stories and best practices can inspire other employees to embody the company's values.