How can businesses tailor their interactive onboarding tutorials or videos to better align with different customer learning styles and preferences in order to enhance overall understanding and appreciation of the Customer Experience?

Businesses can tailor their interactive onboarding tutorials or videos by incorporating a variety of learning styles such as visual, auditory, and kinesthetic. They can provide options for customers to choose their preferred method of learning. Businesses can also use interactive quizzes or activities to engage customers and reinforce key concepts. Additionally, gathering feedback from customers about their learning preferences can help businesses continually improve their onboarding materials to better align with customer preferences.