How can organizations effectively incentivize employees to participate in cross-departmental collaboration efforts to ultimately enhance the overall customer experience?

Organizations can effectively incentivize employees to participate in cross-departmental collaboration efforts by recognizing and rewarding team collaboration through performance bonuses, promotions, or public recognition. Providing training and resources to support collaboration can also encourage employees to work together towards a common goal. Creating a culture that values and prioritizes collaboration, with leadership setting the example, can further motivate employees to engage in cross-departmental efforts to enhance the overall customer experience.