How can organizations ensure that cross-departmental collaboration not only improves customer satisfaction, but also enhances employee satisfaction and overall organizational performance?

Organizations can ensure that cross-departmental collaboration improves customer satisfaction, enhances employee satisfaction, and overall organizational performance by fostering a culture of open communication and transparency. This can be achieved through regular team meetings, training sessions, and workshops that promote collaboration and teamwork. Additionally, implementing cross-functional teams and projects can help break down silos and encourage employees to work together towards common goals. Providing recognition and rewards for collaborative efforts can also motivate employees to actively participate and contribute to the success of the organization.