How can companies ensure that their remote employees feel connected to the brand's values and mission, and are motivated to consistently deliver exceptional customer experiences as ambassadors of the brand?

Companies can ensure that their remote employees feel connected to the brand's values and mission by regularly communicating these principles through virtual meetings, emails, and training sessions. Providing opportunities for remote employees to participate in team-building activities, virtual workshops, and social events can also help foster a sense of belonging and alignment with the brand's goals. Recognizing and rewarding remote employees for their contributions to delivering exceptional customer experiences can further motivate them to uphold the brand's values and mission as ambassadors. Additionally, offering ongoing support, feedback, and professional development opportunities can help remote employees stay engaged and committed to representing the brand effectively.