How can companies effectively engage and empower their diverse workforce to help navigate cultural differences in customer experience and drive the success of their global business strategy?

Companies can effectively engage and empower their diverse workforce by promoting a culture of inclusion and respect for different perspectives. Providing cultural sensitivity training and opportunities for cross-cultural collaboration can help employees navigate cultural differences in customer experience. Encouraging open communication and feedback channels can also foster a more inclusive and understanding work environment. By leveraging the diverse perspectives and talents of their workforce, companies can drive the success of their global business strategy by better understanding and meeting the needs of a diverse customer base.