How can companies encourage employee participation and engagement in recognition programs like 'CX Hero of the Month' to ensure a positive impact on company culture and morale?

Companies can encourage employee participation in recognition programs like 'CX Hero of the Month' by clearly communicating the criteria for selection and the benefits of participation. Providing regular updates and feedback on the program's impact can also motivate employees to get involved. Incentives such as rewards, public recognition, or career development opportunities can further encourage engagement. Additionally, creating a supportive and inclusive work environment where all employees feel valued and appreciated can help foster a positive impact on company culture and morale.