In what ways can businesses incentivize and reward employees for actively participating in cross-functional collaboration initiatives to drive improvements in customer experience?

Businesses can incentivize and reward employees for actively participating in cross-functional collaboration initiatives by offering monetary bonuses or promotions based on successful project outcomes. They can also provide recognition and praise through employee of the month awards or public acknowledgments. Additionally, businesses can offer professional development opportunities or training programs to employees who demonstrate strong collaboration skills. Creating a positive work culture that values teamwork and collaboration can also serve as a strong incentive for employees to actively participate in cross-functional initiatives.