How can companies ensure that remote employees feel empowered and supported in actively promoting the company's values and mission as CX ambassadors, and what innovative approaches can be taken to foster a strong sense of connection and alignment with the organization's goals?

Companies can ensure that remote employees feel empowered and supported by providing clear communication of the company's values and mission, offering opportunities for professional development and growth, and recognizing and rewarding their efforts in promoting the organization's goals. Innovative approaches to foster a strong sense of connection and alignment with the organization's goals include creating virtual team-building activities, implementing mentorship programs, and utilizing technology to facilitate collaboration and engagement among remote employees. Additionally, regular check-ins, feedback sessions, and open communication channels can help remote employees feel connected and motivated to actively promote the company's values and mission as CX ambassadors.