How can CX ambassadors empower employees at all levels of an organization to actively participate in the feedback collection and implementation process to drive continuous improvement and innovation in customer experience strategies?

CX ambassadors can empower employees by providing training and resources on how to effectively collect and implement feedback. They can also create a culture of open communication and collaboration, encouraging employees at all levels to share their insights and ideas for improvement. By recognizing and rewarding employees who actively participate in the feedback process, CX ambassadors can motivate others to get involved and drive innovation in customer experience strategies. Additionally, involving employees in decision-making processes and showing them the impact of their contributions can further empower them to take ownership of improving the customer experience.