How can organizations ensure that employees feel empowered and motivated to consistently provide valuable feedback from customer interactions, ultimately driving the success of their customer experience ambassador program?

Organizations can ensure that employees feel empowered and motivated to consistently provide valuable feedback from customer interactions by creating a culture of open communication and recognition for their contributions. Providing training and resources to help employees understand the importance of their feedback in improving customer experiences can also motivate them to actively participate in the program. Additionally, establishing clear goals and expectations for feedback collection and implementing a system for tracking and acting on feedback can help employees see the impact of their efforts, further motivating them to engage in the program.