How can companies effectively communicate and reinforce their customer-centric values and expectations to remote or distributed teams to ensure consistent alignment with the organization's customer service goals?

Companies can effectively communicate and reinforce their customer-centric values and expectations to remote or distributed teams by regularly communicating these values through virtual meetings, emails, and other online platforms. It is important to provide training and resources to remote teams to ensure they understand the organization's customer service goals and expectations. Utilizing technology such as customer relationship management systems can help track and monitor customer interactions to ensure consistency across all teams. Encouraging open communication and feedback channels can also help remote teams stay aligned with the organization's customer service goals.