How can companies effectively demonstrate the correlation between technology-driven training programs for employees and tangible business outcomes, such as increased customer lifetime value and brand loyalty, in order to justify continued investment in these initiatives?

Companies can effectively demonstrate the correlation between technology-driven training programs and tangible business outcomes by tracking key performance indicators (KPIs) related to customer lifetime value and brand loyalty before and after implementing the training. They can also use surveys and feedback from employees and customers to measure the impact of the training on these outcomes. Additionally, companies can showcase case studies or success stories that highlight how the training has directly contributed to increased customer lifetime value and brand loyalty. By presenting concrete data and evidence of the training program's impact on business outcomes, companies can justify continued investment in these initiatives.