How can a CX ambassador effectively navigate cultural differences in humor when dealing with international customers, while still maintaining professionalism in their interactions?

A CX ambassador can effectively navigate cultural differences in humor by researching and understanding the cultural norms and preferences of the international customers they are interacting with. They should be mindful of using humor that is universally relatable and avoiding jokes that may be offensive or misunderstood in different cultures. It is important for the CX ambassador to adapt their communication style and tone to be respectful and considerate of cultural differences, while still maintaining a professional demeanor throughout the interactions. Additionally, seeking feedback and actively listening to customers' responses can help the ambassador gauge the appropriateness of their humor and adjust accordingly to ensure a positive and engaging customer experience.