How can companies ensure that their immersive onboarding experiences not only instill customer experience goals and values in new employees, but also foster a sense of empowerment and ownership in their roles within the organization?

Companies can ensure that their immersive onboarding experiences instill customer experience goals and values in new employees by incorporating interactive training modules, real-life scenarios, and role-playing exercises. To foster a sense of empowerment and ownership in their roles within the organization, companies should provide opportunities for new employees to take on challenging projects, receive feedback and recognition for their contributions, and encourage them to share their ideas and perspectives. Additionally, creating a supportive and inclusive work environment where employees feel valued and respected can help cultivate a sense of ownership and commitment to their roles.