How can organizations create a feedback system that not only collects input from frontline employees, but also actively involves them in the decision-making process to show their value and respect for their contributions?

Organizations can create a feedback system that actively involves frontline employees by implementing regular feedback sessions or surveys to gather their input on various aspects of the organization. Additionally, they can establish cross-functional teams or committees that include frontline employees to participate in decision-making processes. This shows that the organization values their contributions and respects their perspectives. By providing training and support to frontline employees to develop their skills and knowledge, organizations can empower them to actively participate in decision-making processes and demonstrate their value within the organization.