How can companies ensure that their onboarding process not only integrates new employees into the customer experience goals and values, but also fosters a sense of belonging and engagement within the company culture to drive long-term success and retention?

Companies can ensure that their onboarding process integrates new employees into customer experience goals and values by clearly communicating these expectations from the start. They can foster a sense of belonging and engagement within the company culture by providing opportunities for new employees to connect with their colleagues, learn about the company's history and values, and participate in team-building activities. By emphasizing the importance of these elements during onboarding, companies can set the foundation for long-term success and retention by creating a strong company culture that employees are proud to be a part of.