How can organizations effectively create a culture of empathy that extends beyond just words, and truly impacts the behavior and actions of their employees towards one another and towards external stakeholders?

Organizations can effectively create a culture of empathy by leading by example, with leaders demonstrating empathy in their own actions and interactions. Providing training and resources on empathy to employees can help them understand its importance and how to practice it. Encouraging open communication and active listening within the organization can also foster empathy among employees. Recognizing and rewarding empathetic behavior can further reinforce a culture of empathy and encourage employees to continue practicing it towards one another and external stakeholders.