In what ways can teams ensure that they are collecting diverse and representative customer feedback in order to drive innovation and maintain a competitive edge in the market?

Teams can ensure they are collecting diverse and representative customer feedback by implementing a variety of feedback channels such as surveys, interviews, focus groups, and social media monitoring. They can also engage with customers from different demographics, geographies, and backgrounds to ensure a broad range of perspectives are considered. Additionally, teams should regularly analyze and segment the feedback they receive to identify common themes and areas for improvement. Finally, teams can leverage technology and data analytics tools to track customer feedback trends over time and make data-driven decisions to drive innovation and maintain a competitive edge in the market.