How can celebrating and highlighting the achievements of employees as "CX-Heroes" impact the overall company culture and drive innovation within teams?

Celebrating and highlighting the achievements of employees as "CX-Heroes" can boost morale and motivation within the team, leading to increased engagement and productivity. Recognizing individual contributions can create a sense of pride and ownership among employees, fostering a positive company culture centered around appreciation and recognition. This can also inspire others to strive for excellence and innovate in their own roles, ultimately driving overall team performance and innovation.