How can celebrating the success of individual team members as the "CX Hero of the Month" contribute to creating a positive work environment and enhancing overall customer service performance within a company?

Recognizing individual team members as the "CX Hero of the Month" can boost morale and motivation among employees, fostering a positive work environment. Celebrating success can also encourage healthy competition and drive other team members to excel in their roles. By highlighting exceptional customer service performance, it sets a standard for others to strive towards, ultimately enhancing overall customer service within the company.