How can businesses ensure that their innovation and continuous improvement efforts not only meet the needs of their current customers, but also attract new customers and expand their market reach?

Businesses can ensure that their innovation and continuous improvement efforts meet the needs of current customers and attract new customers by conducting market research to understand customer preferences and trends. They can also gather feedback from customers to identify areas for improvement and develop products or services that address those needs. Additionally, businesses can invest in marketing and advertising strategies to reach new customers and expand their market reach, while also staying ahead of competitors by staying up-to-date on industry developments and technology advancements.