What steps can companies take to build trust with customers in regards to the privacy and security of their data when incorporating new technologies into their remote CX strategies?

Companies can build trust with customers by being transparent about how their data will be used and protected. They should prioritize data security by implementing robust encryption and other security measures. Companies should also provide clear opt-in/opt-out options for customers to control how their data is used. Regularly updating customers on privacy policies and being responsive to any concerns or questions can also help build trust.