How can a CX ambassador effectively build rapport with customers who may have varying communication preferences and styles?

A CX ambassador can effectively build rapport with customers by actively listening to their communication preferences and adapting their own style accordingly. They can also ask open-ended questions to understand the customer's preferred communication method. Additionally, showing empathy and understanding towards the customer's unique style can help in establishing a strong connection. Finally, providing personalized and tailored communication can further enhance the rapport with customers of varying preferences and styles.