How can implementing empathy training programs in the workplace benefit not only employee retention and satisfaction, but also overall team performance and productivity?

Implementing empathy training programs in the workplace can benefit employee retention and satisfaction by improving communication and relationships between colleagues, leading to a more positive work environment. This can also boost overall team performance and productivity as employees are more likely to collaborate effectively, understand each other's perspectives, and work towards common goals. Additionally, empathy training can help reduce conflicts and misunderstandings, leading to a more cohesive and efficient team dynamic.