How can businesses ensure that the implementation of technology and data analytics in enhancing collaboration between departments does not compromise customer privacy and data security?

Businesses can ensure that the implementation of technology and data analytics in enhancing collaboration between departments does not compromise customer privacy and data security by implementing strong data protection policies and procedures. This includes obtaining explicit consent from customers before collecting and using their data, ensuring that data is encrypted and stored securely, and regularly auditing and monitoring access to sensitive customer information. Additionally, businesses can invest in training employees on data privacy best practices and compliance with regulations such as GDPR to prevent data breaches and unauthorized access. Regularly updating security measures and conducting risk assessments can also help businesses stay ahead of potential threats to customer privacy and data security.