How can companies strike a balance between utilizing technology for efficient customer feedback collection and maintaining a personalized approach in employee evaluations to foster a culture of continuous improvement and growth?

Companies can strike a balance by leveraging technology tools like surveys and feedback platforms to collect customer feedback efficiently. They can then use this data to inform employee evaluations and provide personalized feedback. Additionally, companies can encourage open communication and regular check-ins between managers and employees to foster a culture of continuous improvement. By combining technology with personalized interactions, companies can create a feedback loop that supports growth and development for both employees and the organization as a whole.