How can companies ensure that the implementation of technology for streamlining customer feedback collection and analysis in employee evaluations does not compromise the personal touch and human element in the assessment process?

Companies can ensure that the implementation of technology for streamlining customer feedback collection and analysis in employee evaluations does not compromise the personal touch and human element in the assessment process by maintaining open lines of communication with employees throughout the process. Encouraging face-to-face interactions between managers and employees can help maintain a personal connection. Additionally, providing training on how to effectively use the technology and emphasizing the importance of human judgment in the evaluation process can help ensure that the personal touch is not lost. Regularly seeking feedback from employees on the effectiveness of the technology can also help identify any potential issues and make adjustments as needed.