How can companies ensure that the implementation of technology for collecting and analyzing customer feedback in employee evaluations does not compromise the personal touch and human connection essential for effective performance assessments?

Companies can ensure that the implementation of technology for collecting and analyzing customer feedback in employee evaluations does not compromise the personal touch and human connection essential for effective performance assessments by maintaining open lines of communication between employees and managers. They can also provide training on how to effectively use the technology while emphasizing the importance of face-to-face interactions. Additionally, companies can encourage regular check-ins and feedback sessions to reinforce the human connection and address any concerns or issues that may arise. Finally, incorporating a mix of technology and personal interactions can help strike a balance between efficiency and maintaining a personal touch in performance assessments.

Keywords

technology customer feedback employee evaluations human connection performance assessments

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