How can CX Ambassadors ensure that their use of technology enhances the customer experience rather than detracts from it, while still maintaining a strong human connection?

CX Ambassadors can ensure that their use of technology enhances the customer experience by integrating it seamlessly into their interactions with customers. They should use technology to personalize interactions, streamline processes, and provide quick and efficient service. To maintain a strong human connection, CX Ambassadors should still prioritize empathy, active listening, and genuine engagement with customers. They can balance technology with human touch by using it to support and enhance their ability to connect with customers on a personal level.