How can organizations strike a balance between utilizing technology and data analytics to measure employee contributions to customer experience while still fostering a human-centric workplace culture that prioritizes employee well-being and satisfaction?

Organizations can strike a balance by integrating technology and data analytics to measure employee contributions to customer experience while also prioritizing employee well-being and satisfaction. This can be achieved by using technology to streamline processes and provide employees with tools to enhance their performance, while also ensuring that data analytics are used to provide feedback and recognition for their contributions. Additionally, organizations can foster a human-centric workplace culture by promoting open communication, providing opportunities for growth and development, and prioritizing work-life balance. By combining technology and data analytics with a focus on employee well-being, organizations can create a balanced approach that drives both customer satisfaction and employee engagement.