How can managers effectively balance providing support for employees to express their frustrations while also maintaining a sense of accountability and productivity within the team?

Managers can effectively balance providing support for employees to express their frustrations by creating a culture of open communication and trust. This can be achieved by actively listening to employees' concerns, offering empathy, and providing resources for support. At the same time, managers should set clear expectations, goals, and deadlines to maintain accountability and productivity within the team. It is important for managers to address issues promptly, provide constructive feedback, and encourage a positive work environment where employees feel valued and motivated to perform their best.