How can companies balance the need for individual recognition with the importance of fostering a culture of collaboration and teamwork within their CX awards program?

Companies can balance the need for individual recognition and fostering a culture of collaboration by incorporating team-based awards alongside individual recognition. Recognizing both individual and team achievements can motivate employees to work together towards common goals. Additionally, companies can emphasize the importance of collaboration in achieving overall success during award ceremonies and communications. Providing opportunities for employees to share credit and celebrate achievements as a team can also help reinforce a culture of collaboration within the organization.