How can companies strike a balance between personalization and data privacy when utilizing customer data to enhance digital interactions?

Companies can strike a balance between personalization and data privacy by being transparent with customers about how their data will be used and obtaining explicit consent. They should also prioritize data security measures to protect customer information from breaches. Additionally, companies can implement anonymization techniques to aggregate and analyze data without compromising individual privacy. Ultimately, companies should prioritize building trust with customers by demonstrating a commitment to both personalization and data privacy.

Keywords

personalization data privacy customer data transparency trust

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