How can a company strike a balance between recognizing individual achievements through programs like "CX-Hero of the Month" and promoting a sense of teamwork and unity among team members?

A company can strike a balance between recognizing individual achievements and promoting teamwork by emphasizing collaboration and cross-functional projects that require team effort. They can also implement a reward system that acknowledges both individual and team contributions, such as team bonuses or recognition for successful team projects. Encouraging open communication and regular team meetings can help build a sense of unity among team members while still recognizing individual achievements. Additionally, fostering a culture of support and appreciation for all team members can help maintain a balance between recognizing individual achievements and promoting teamwork.