How can companies effectively balance individual recognition and team-based rewards in their customer service incentive programs to promote a collaborative and supportive work environment while also acknowledging exceptional individual contributions?

Companies can effectively balance individual recognition and team-based rewards in their customer service incentive programs by implementing a system that values both individual and team achievements. This can be achieved by setting clear goals that require both individual effort and teamwork to accomplish. Additionally, companies can recognize exceptional individual contributions through personalized rewards or incentives, while also celebrating team successes through group rewards or recognition. By fostering a collaborative and supportive work environment that values both individual and team efforts, companies can create a balanced incentive program that motivates employees to work together towards common goals while also acknowledging exceptional individual contributions.