How can companies strike a balance between acknowledging individual achievements and promoting collective success within their CX awards program, to ensure both recognition and collaboration thrive in the workplace?

Companies can strike a balance by implementing a rewards system that recognizes both individual achievements and contributions to the overall success of the team. This can be done by incorporating both individual performance metrics and team goals into the criteria for CX awards. Additionally, fostering a culture of collaboration and teamwork through regular team meetings, brainstorming sessions, and cross-functional projects can help employees understand the importance of working together towards a common goal while still valuing individual contributions. By creating a supportive and inclusive environment where recognition is given for both individual and collective efforts, companies can ensure that both recognition and collaboration thrive in the workplace.