How can companies balance the need for employees to utilize customer information effectively with the importance of maintaining customer privacy and data security?

Companies can balance the need for employees to utilize customer information effectively with maintaining customer privacy and data security by implementing strict data access controls. This means only providing employees with access to customer information necessary for their specific roles. Additionally, companies should regularly train employees on data privacy best practices and enforce strict data protection policies. Utilizing encryption and other security measures can also help ensure that customer data remains secure while still being accessible to employees when needed.