How can companies effectively balance the need for employees to access and utilize customer information for exceptional service with the importance of maintaining data privacy and security measures?

Companies can effectively balance the need for employees to access and utilize customer information for exceptional service by implementing strict data privacy and security measures. This can include providing training on proper handling of sensitive information, limiting access to only those who need it, and regularly monitoring and updating security protocols. Additionally, companies can use encryption and other technology solutions to protect customer data while still allowing employees to access it when necessary. By prioritizing both exceptional service and data privacy, companies can build trust with customers and mitigate the risk of data breaches.