How can leaders effectively balance empathy with maintaining authority and making tough decisions in order to drive organizational success?

Leaders can balance empathy with maintaining authority by actively listening to their employees, understanding their perspectives, and showing compassion while still setting clear expectations and boundaries. They can make tough decisions by considering the impact on both employees and the overall success of the organization, communicating openly and transparently about the reasons behind their decisions. By fostering a culture of trust, respect, and open communication, leaders can create a supportive environment where employees feel valued and motivated to work towards organizational success.