How can a CX Ambassador effectively balance the need for upholding customer experience values with the importance of supporting and empowering their team members to excel in their roles?

A CX Ambassador can effectively balance the need for upholding customer experience values with supporting and empowering their team members by setting clear expectations and goals for both customer experience and team performance. They can provide ongoing training and development opportunities for team members to enhance their skills and knowledge. Additionally, they can create a positive and inclusive work environment where team members feel valued and motivated to deliver exceptional customer experiences. By fostering open communication and collaboration within the team, a CX Ambassador can ensure that both customer experience values and team member empowerment are prioritized and achieved.