How can companies strike a balance between maintaining high levels of customer experience quality and preventing employee burnout in a fast-paced and demanding work environment?

Flexible Scheduling
Companies can strike a balance by implementing effective training programs to ensure employees are equipped to handle customer interactions efficiently. Providing regular feedback and support can help prevent burnout by recognizing and addressing issues early on. Implementing flexible scheduling, offering mental health resources, and promoting a healthy work-life balance can also help maintain high levels of customer experience quality while preventing employee burnout in a fast-paced environment.