How can businesses strike a balance between utilizing customer data to enhance their experience and respecting their privacy rights?
Businesses can strike a balance between utilizing customer data and respecting their privacy rights by being transparent about how data is collected and used. They should obtain explicit consent from customers before collecting and using their data. Implementing strong data security measures and only collecting necessary data can help protect customer privacy. Regularly reviewing and updating privacy policies to comply with regulations and customer expectations is also essential in maintaining this balance.
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