How can remote CX ambassadors effectively balance the use of augmented reality technology with maintaining a human connection with customers during virtual interactions?

Remote CX ambassadors can effectively balance the use of augmented reality technology with maintaining a human connection by ensuring that the technology enhances rather than replaces the customer experience. They can personalize interactions by using AR to create engaging and interactive virtual experiences that cater to individual customer needs. Ambassadors should also actively listen and empathize with customers to build rapport and establish a genuine connection during virtual interactions. Additionally, they can incorporate elements of storytelling and emotional intelligence to make customers feel valued and understood in a virtual setting.