How can organizations effectively balance the use of artificial intelligence and human expertise in decision-making processes to optimize knowledge management and foster innovation within the workplace?
To effectively balance the use of artificial intelligence and human expertise in decision-making processes, organizations can start by clearly defining the roles and responsibilities of both AI systems and human employees. They can also create a collaborative environment where AI tools support human decision-making rather than replacing it entirely. Additionally, organizations can invest in training programs to help employees develop the necessary skills to work alongside AI systems. By leveraging the strengths of both AI and human expertise, organizations can optimize knowledge management and foster innovation within the workplace.
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