How can businesses ensure that their employees are fully onboard with the culture of continuous improvement and open communication in order to effectively balance agility with consistency and reliability in their operations?

Businesses can ensure that their employees are fully onboard with the culture of continuous improvement and open communication by providing training and resources to help them understand the importance of these values. Leadership should model these behaviors to set the tone for the entire organization. Encouraging feedback and suggestions from employees can also help foster a culture of continuous improvement and open communication. Regularly reviewing and updating processes and procedures based on feedback and data can help balance agility with consistency and reliability in operations.